7 Years of Full-Stack UX Product experience.
I utilize UX, Product Strategy, & Storytelling, to meet both user and business needs!
Projects
Check-In/Out Of Your Shift
Starbucks
0-to-1 UX project, creating a new Starbucks application for baristas & store managers to clock-in and out of their shift, replacing 3rd-party legacy application and paper forms.
Discovery, Research, Concept Creation & Testing, Wireframes, Prototypes, Usability Testing, Design Handoff/Deliverables
Digitalizing The Store Walk Process
Starbucks
Digitalizing an isolated, paper-based process, creating a new Starbucks feature within an existing app.
Discovery, Research, Concept Creation & Testing, Wireframes & Prototypes, Usability Testing, Design Handoffs/Deliverables
Fulfilling Ship-From-Store Orders
Dick’s Sporting Goods
0-to-1 UX project, creating an internal DSG app to streamline the Ship-From-Store packing process, replacing the usage/reliance on a 3rd-party legacy application.
Discovery, Research, Concept Creation & Testing, Wireframes & Prototypes, Usability Testing, Design Handoffs/Deliverables
Curbside Return, for
COVID-19
Dick’s Sporting Goods
As a response to the COVID-19 pandemic, DSG created its own curbside return system, a temporary solution that enables customers to return orders in the safest way possible.
Rapid Concept Creation/Usability Testing, Wireframes & Prototypes, Design Handoffs/Deliverables
Case Study, Coming Soon!